Cancellation & Refund Policy

1. General Policy

Consultation fees are non-refundable once a consultation has been successfully paid for and confirmed.

By completing payment, you acknowledge and accept this cancellation and refund policy.

2. When a Booking Becomes Confirmed

A consultation is considered confirmed only after the applicable payment has been successfully completed and verified.

A consultation that has not completed payment verification is not considered a confirmed paid appointment.

3. Client Cancellation

If a client chooses to cancel a confirmed consultation, the consultation fee will not be refunded.

Please consider your availability carefully before completing payment.

4. Missed Appointments

If a client does not attend the confirmed consultation at the agreed date and time, the consultation fee remains non-refundable.

If exceptional circumstances arise, Astro Angadh may, at its discretion, consider an alternative arrangement. Any such arrangement is not an automatic entitlement to a refund.

5. Rescheduling

Rescheduling is subject to availability and may be considered at the discretion of Astro Angadh.

A request to reschedule does not automatically create a right to a refund.

6. Cancellation by Astro Angadh

If Astro Angadh is unable to provide a confirmed consultation and cannot reasonably offer an alternative appointment, the client may be eligible for a refund of the amount actually paid for that consultation.

Any refund in such circumstances will be processed using the applicable payment method or another reasonable method communicated to the client.

7. Payment Errors

If your payment is debited but your booking is not successfully confirmed because of a technical or payment-processing issue, please contact us promptly with the relevant payment details.

We will investigate the transaction and coordinate with the applicable payment provider where necessary.

8. Duplicate Payments

If the same consultation is unintentionally paid for more than once, please contact us as soon as possible with the relevant transaction details so that the duplicate transaction can be reviewed.

9. How to Contact Us

For cancellation, payment, or refund-related questions, contact astroangadh@gmail.com.

Please include your name, booking details, and relevant payment or transaction information so that we can identify the booking.

10. Changes to This Policy

We may update this policy from time to time. The version published on this page at the time of your booking will generally apply to that booking, subject to applicable law.